Sick note rules

Can an employer override a doctor's sick note?

What your employer can and cannot do with a fit note, a private certificate or an occupational health report, and what to do if they reject your evidence.

The short answer. Not in the sense of cancelling it. An NHS fit note is advice, and your employer can decide whether to accept it, but they cannot require further medical evidence beyond a fit note. They can ask you to have a further assessment. A private sick note is different: it counts only if your employer agrees to accept it.

A fit note is advice, not an order

DWP guidance for healthcare professionals describes the fit note as an advisory document and says the employer can decide whether to accept it. That surprises people, but it works both ways. Your employer is not bound to agree with the doctor, and the same guidance for employers sets limits on what they can do about it:

  • An employee cannot be required to provide further medical evidence beyond a fit note.
  • If your employer thinks you could do some work while signed ‘not fit’, they may ask you to have a further assessment with a healthcare professional.
  • If they stop paying Statutory Sick Pay, they should explain why. You are entitled to a written statement and can ask HMRC for a formal decision.

Your employer also cannot hold back Statutory Sick Pay just because your fit note reached them late. The statutory sick pay guide covers who qualifies and the current rate.

When the note says ‘may be fit for work’

A ‘may be fit’ note suggests changes such as phased return to work, altered hours, amended duties or workplace adaptations. This advice is not binding, and your employer does not have to agree to it. If you cannot agree any changes, you are treated as not fit for work on the same fit note, and you do not need a new one. Acas adds one exception: where a recommendation is a reasonable adjustment for a disabled employee, the employer must put it in place. For how a gradual return is usually agreed, see phased return to work.

What your employer can and cannot do

By type of evidence, from GOV.UK, DWP and Acas guidance.

EvidenceYour employer canYour employer cannot
NHS fit note, ‘not fit for work’Decide whether to accept it, since it is an advisory document. Ask you to have a further assessment with a healthcare professional if they think you could do some workRequire further medical evidence beyond the fit note. Withhold Statutory Sick Pay just because the fit note arrived late
NHS fit note, ‘may be fit for work’Decide not to follow the suggested changes, because the advice is not bindingInsist on a new fit note if no changes are agreed: you are treated as not fit on the same note. Ignore recommendations that are reasonable adjustments for a disabled employee
Private medical certificateChoose whether to accept it. If they do, they do not need to ask you for a fit note as wellBe made to accept it: no rule obliges them to. If they turn it down, you can still give them an NHS fit note
Self-certification (first 7 days)Ask you to confirm in writing that you were off sick, for example on a form or by emailFor Statutory Sick Pay, require medical evidence for the first 7 days

Can occupational health overrule a GP sick note?

Occupational health is a specialist workplace health service. Some employers have their own in-house service; others use an outside provider. DWP guidance for employers treats it as a source of advice: when a fit note suggests occupational health input, it is the employer’s decision whether to act on it, and when employer and employee cannot agree on a return, the employer may want to consult its occupational health service.

Nothing in that guidance describes occupational health cancelling a fit note. What happens in practice is that the employer weighs both pieces of advice and makes a decision, and the limits above still apply. If you disagree with an occupational health report, say so in writing and ask your employer how they intend to use it.

Employer won’t accept a private sick note

A private medical certificate is not an NHS fit note. GOV.UK says one may be accepted by your employer as medical evidence in the same way as a fit note, but only if they agree. DWP guidance for employers says the same, and adds that if they accept it they do not need to ask you for a fit note as well. For Statutory Sick Pay, the regulations allow evidence other than a fit note if it is sufficient to show you were unfit for work, which is how a private certificate can count when an employer accepts it.

So your employer can say no. If they do, ask your GP for a fit note, and tell your employer when to expect it. Before ordering a private sick note, check your sickness absence policy or ask HR whether they accept private certificates. The fit note and sick note comparison sets out where each one works, and are online sick notes valid covers online certificates.

What to do if your employer rejects your sick note

  1. Ask for the reason in writing. Ask what is wrong with the evidence and what they would accept instead.
  2. Check your policy and contract. Your sickness absence policy should say what evidence is expected and when. Any company sick pay on top of the statutory amount depends on your contract and that policy.
  3. Offer the right evidence. If they want an NHS fit note rather than a private certificate, ask your GP. If they want a further assessment, ask who will carry it out and what it is for.
  4. Ask about your Statutory Sick Pay. If it has been stopped, ask for a written statement, then ask HMRC for a formal decision if you still disagree.
  5. Raise it informally, then formally. Acas says it is usually a good idea to raise a problem informally first. If that does not work, a grievance is the formal way to raise it.
  6. Get free advice. The Acas helpline is on 0300 123 1100, Monday to Friday, 8am to 6pm. A trade union rep can also help if you have one.

For the rules on when evidence is needed at all, start with the sick note rules.

Common questions

Can an employer override a doctor’s sick note?

Not in the sense of cancelling it. A fit note is advice, and DWP guidance says the employer can decide whether to accept it. But an employer cannot require further medical evidence beyond a fit note. If they think you could do some work, they can ask you to have a further assessment with a healthcare professional.

Can occupational health overrule a GP sick note?

DWP guidance treats occupational health as a source of advice for your employer, not as a way to cancel a fit note. When a fit note suggests occupational health advice, it says the employer decides whether to act on that. If occupational health and your fit note disagree, the employer has to decide, and the rules on further evidence and sick pay still apply.

Can my employer refuse a private sick note?

Yes. A private medical certificate counts as medical evidence only if your employer agrees to accept it. Government guidance for employers says it can be accepted in the same way as a fit note, subject to their agreement. If they say no, ask your GP for a fit note.

Can my employer refuse a sick note for anxiety or depression?

The same rules apply whatever the illness. Acas says employers must treat mental and physical health as equally important, so a mental health fit note carries the same weight as any other.

What if my employer stops my sick pay because they reject my note?

They should explain their decision. You are entitled to a written statement from them, and you can ask HMRC for a formal decision on your Statutory Sick Pay. Contractual sick pay depends on your contract and sick pay policy.

Who can help if my employer won’t accept my sick note?

Acas gives free, confidential advice on 0300 123 1100, Monday to Friday, 8am to 6pm. Call charges depend on your provider. A trade union rep, if you have one, can also help.

Check your employer accepts private notes first

If they do, a GMC-registered UK doctor can assess you online and decide whether a private sick note is appropriate. £47, full refund if they decline on clinical grounds.

Start your assessment

Assessed by a GMC-registered UK doctor. Full refund if a note cannot be issued on clinical grounds.